Privacy Policy

Privacy Policy

For more than 160 years the YMCA of Greater Rochester has been dedicated to building strong kids, strong families and strong communities. We are committed to protecting the privacy of our members, volunteers, donors and community constituents. The YMCA will not sell, share or release your name to any list service, outside organization or manufacturer, and any information provided by you will be held in the strictest of confidence.
The YMCA of Greater Rochester participates in the National Council of Young Men’s Christian Associations of the United States of America nationwide membership program. In order to allow members access to YMCA facilities across the country, your active membership information is shared with the National Council of YMCAs. The National Council of Young Men’s Christian Associations of the United States of America and its independent and autonomous member associations (collectively “The Y”) are committed to using your personal information wisely. The Y will not sell, share or otherwise transfer your personal information to anyone without your consent.

After registering your preferences with us on-line you may receive information directly related to the areas in which you expressed interest. You may unsubscribe to any email or printed material by notifying our webmaster at marketing@rochesterymca.org, or the YMCA of Greater Rochester, 444 East Main Street, Rochester, NY 14604.

Security Statement

We understand how important security is to our members and participants. The YMCA of Greater Rochester and its vendors employ state-of-the-art security systems to safeguard our customers’ data and communications. The following Security Statement describes the technologies we use and provides additional details about how we handle sensitive data like credit card information. We want you to be able to reserve YMCA programs with complete confidence. If for any reason you feel uncomfortable reserving with us online, we invite you to stop by your local YMCA branch.

The Transmission of Sensitive Data

The YMCA employs Secure Socket Layer/Transport Layer Security (SSL/TLS) technology on those pages that involve sensitive information such as credit card numbers. SSL/TLS is supported by the vast majority of internet web browsers available today, and is the most commonly employed method of secure, encrypted communications on the internet. Strict security begins at the point of data transmission where SSL/TLS encryption scrambles all payment information and credit card numbers so information cannot be intercepted.

We are also compliant with security standards for the Payment Card Industry Data Security Standard (PCI-DSS), an internationally-recognized, best practices standard for credit cardholder data security. To achieve compliance for the PCI Data Security Standard, we are enrolled, through ActiveNetwork®, in Trustwave’s TrustKeeper™ remote Compliance Program and Campsite, in Elavon. Through the program, our policies, procedures and technical systems are evaluated, security levels are assessed, and vulnerability scans are conducted to ensure consistent protection and all communications are encrypted.

By registering with ActiveNetwork®, we provide you with a method of authenticating that the entity you are dealing with over the internet is the YMCA of Greater Rochester.

What Happens to My Information After the YMCA Receives it?

SSL protects the information you send us, Trustwave’s TrustKeeper™ certificate technology ensures that the YMCA is the actual recipient of your information. Once we receive it, we ensure your information is stored and managed securely. All data collected is protected by multiple levels of data and structural security including: separate servers for web and data, multiple firewalls and encrypted passwords.